The purpose of providing this Financial Services Guide (FSG) is to provide you with information about Financial Systems Pty Ltd (“Financial Systems”, “we”, “us” or “our”), the services we offer and how we charge for those services, how we disclose any potential conflicts of interest and how we manage client complaints. This information is provided to you to enable you to compare our services with similar providers and to make an informed decision on whether to use our services.
As part of our ongoing relationship we may provide you with other documents, namely a Product Disclosure Statement relating to ours or third party products or services.
These documents are to assist you in making informed choices about the services we offer or about third party services that you may choose to use in conjunction with our own.
Financial Systems is the providing entity of products covered by this FSG. The contact details for Financial Systems are:
Financial Systems Pty Ltd’s AFS licence permits Financial Systems to provide the following financial services:
(a) Provide general financial products advice for the following classes of financial products: • derivatives; • foreign exchange contracts; • interests in managed investment schemes including investor directed portfolio services; and • securities • Standard Margin Lending Facility
(b) Deal in the following classes of financial products: • derivatives; and • securities • to retail and wholesale clients.
Please note that whenever we provide these services we will be acting on your behalf and not on behalf of any product issuer.
Financial Systems is remunerated through the full amount paid for the software, services and any subscription amount that is payable. You will have been notified of whether a subscription amount applies to your product prior to your purchase.
Financial Systems staff and contractors receive a salary that may include bonuses or commissions based on performance criteria. Financial Systems may also receive remuneration or other benefits from third parties whose products you may choose to use in conjunction with our services.
Instructions from you
We will always seek to act on your specific instructions in a timely and efficient way. You can provide instructions to us via our website, verbally and in writing (mail, fax or email), however we reserve the right to request written instructions where we consider it necessary.
Privacy of Client Information
Problems with our Service
If you ever have a difficulty or are not satisfied with our services you are entitled to complain. We have procedures in place to ensure that complaints are fully considered and properly dealt with. If at the first point of contact your problem is not resolved to your satisfaction, please contact our Customer Service Manager:
Post: Customer Service Manager Financial Systems Pty Ltd 903/50 Clarence St,Sydney NSW 2000 Email: firstname.lastname@example.org Facsimile: +61 2 9972 7769
Please be aware that we will do everything within reason to address and resolve your concerns.
If you are not satisfied with the response received from us, you can lodge a complaint wit the Australian Financial Complaints Authority (AFCA). AFCA provides fair independent financial services resolution that is free to consumers. We are a member of AFCA. AFCA can be contacted at:
Financial Systems has professional indemnity insurance in place which complies with the requirements of S912B of the Corporations Act. This insurance provides cover to you even when a representative ceases to be employed or act on our behalf.
Authorisation of Financial Services Guide
Financial Systems Pty Ltd has authorised the distribution of this Financial Services Guide.
Elliott Wave Options (“we” or “us”) is not registered as an investment adviser in the United States. Elliott Wave Options relies upon the “publishers’ exclusion” from the definition of investment adviser under Section 202(a)(11) of the Investment Advisers Act of 1940 and corresponding state securities laws. As such, Elliott Wave Options does not offer or provide personalized advice. We publish information about companies in which we believe our readers may be interested and this information reflects our sincere opinions. The information that we provide or that is derived from our website is not intended to be, and should not be construed in any manner whatsoever as, personalized advice. Also, our website and the information provided by us should not be construed by any subscriber or prospective subscriber as a solicitation by us to effect, or attempt to effect, any transaction in a security. Investments in the securities markets, and especially in options and futures, are speculative and involve substantial risk.The information that we provide or that is derived from our website should not be a substitute for advice from an investment professional. We encourage you to obtain personal advice from your professional investment advisor and to make independent investigations before acting on the information that you obtain from us or derive from our website. Only you can determine what level of risk is appropriate for you. By using our website you acknowledge you have read our full Risk Warning disclaimer located HERE.
DISCLOSURE FOR AUSTRALIAN RESIDENTS
This site and the information provided on this website is owned by Financial Systems Pty Limited ACN 105 216 340 (Trading As Elliott Wave Options) and the holder of an Australian Financial Services Licence (No: 241060) (“EWO”). In providing the information on this Website, EWO is not providing advice and does not take into account the investment objectives, financial situation and particular needs of any particular person. Investments in securities or derivatives involve risk. Before making an investment decision, an investor needs to consider, with or without the assistance of a Securities Adviser, whether the information on this Website is appropriate in light of their particular investment needs, objectives or financial circumstances. By using our website you acknowledge you have read our full Risk Warning disclaimer located HERE.